Course Not Visible

If you enrolled in a course but do not see it in My Courses, use this guide to find it or fix access.

Before you begin

1. Log in with the correct account.
2. Remember which course you enrolled in.

Step 1 — Open My Courses

1. Click My Courses in the navigation.
2. Scroll through the full list — courses may be below the fold.

Step 2 — Check enrollment status

Look for the course with status:

1. Pending — payment not approved yet; see Payment status
2. Active — should open normally
3. Hidden — may appear after administrator action

Step 3 — Search the catalog

1. Go to Browse courses.
2. Search for the course by name.
3. Open it — if you see Continue instead of Enroll, you are enrolled.

Step 4 — Confirm the right account

1. Click your profile and check your email address.
2. Log out and log in with the email you used to enroll.
3. Check My Courses again.

Step 5 — Contact your teacher or administrator

Ask them to:

1. Confirm your enrollment was added
2. Approve pending payment
3. Add you to the correct class if enrollment is manual

Frequently Asked Questions

I paid but still cannot see lessons.

Payment may still be pending. See Payment not approved.

Next: FAQ